TESTIMONIALS

"Highly recommend Hamilton chess as a very supportive and trusted letting agency. The complete team have always been responsive to any breakdowns with quick resolutions and always keep you up to date."

Comment on agent fees

"Good"

Review from Tracy - 27/02/2018 as a Tenant

"As usual I have received excellent, efficient and personal service from Hamilton Chess. I needed a new oven for my rented property, at short notice and Michael Martin went out of his way to find me the best deal and the best option for fitting to keep my tenant happy and save me money. I am always satisfied by the excellent service at HC, even after 11 years of house rental my property is looked after and kept beautifully and I am always informed of everything required there. I highly recommend them, especially for owners who are abroad or far away - peace of mind and maximum rental are what you want, and what I always get. Thank you."

Comment on agent fees

"Very reasonable for the service provided."

Review from 'Sarah K' - 27/02/2018 as a Landlord

"Thank you Matthew for your help with setting up our tenancy. It was always easy to communicate with you. Much appreciated."

Review from 'TM' - 26/02/2018 as a Landlord

"Both Matthew and Mitch were easy/ nice to deal with and very accommodating/ flexible throughout the process. Tenants were found ASAP."

Comment on agent fees

"Good"

Review from 'Anotnia' - 13/02/2018 as a Landlord

"I saw a property on line, called in and spoke to Matthew who was very informative and friendly. I arranged to meet him there a half hour later. He was there before me, showed me around property and was not pushy at all. He answered all my questions and ensured I and the landlord got a fair deal.

He facilitated all applications professionally and was friendly throughout."

Review from 'Andrew' - 02/02/2018 as a Tenant

"Mitch and Matthew were excellent. They found me new tenants within a couple of weeks of instruction at the rent I was hoping to achieve. They kept me updated regularly with viewings and were polite, professional and helpful throughout."

Comment on agent fees

"Very good/reasonable."

Review from 'Christian' - 16/12/2017 as a Landlord

"We rented from Hamilton Chess for nearly 2 and a half years and they were fantastic from start to finish. Nothing was ever too much trouble, we always had prompt action whenever there were any minor issues in the property and they kept us informed through scheduled regular visits to the flat. Serena and Jan in particular stood out in the team and I'd thoroughly recommend them to any prospective client!"

Comment on agent fees

"As expected for what they provide. Reasonably priced."

Review from 'Ed' - 14/12/2017 as a Tenant

"The agent was really helpful and polite. He explained the whole procedure of renting the property. As I work from 9-5 signing the documents electronically were very easy and convenient for me."

Comment on agent fees

"Good"

Review from 'Igor' - 04/12/2017 as a Tenant

"Extremely happy with the service provided by Matthew, very efficient and a stress free process from start to finish, we are looking forward to moving into our new home."

Review from 'Leanne Warren' - 17/11/2017 as a Tenant

"Great service from start to finish. Squeezed us in on a Saturday to view the property and Serena was extremely helpful at answering all our questions. The contract process ran extremely smoothly with Mitch, whose answers were quick and precise."

Comment on agent fees

"Agent fees are reasonable compared to others. They do have a check out fee of £110 which is hidden at the beginning though."

Review from 'Toby Griffiths' - 20/09/2017 as a Tenant

I would like to say genuine thank you for being so professional and efficient. Our experience as a customer with you was smooth and pleasant from the very first meeting. Lorraine was very helpful during our first property viewing. She managed to give us enough information about the house it self as well to answer all financial questions that concerned us. During our reference stage Lorraine was available for contact at any time which made this process as smooth as possible and actually stress free. Lorraine managed to confirm all agreement details before the deadline and made it with ease. It was the really first time when an agent takes control from beginning to the end and making this process enjoyable rather than stressful. I would strongly recommend Lorraine for her professionalism, helpful attitude and what is most important being caring and understanding to her clients need and expectations. Happy tenants happy landlords. Best regards, Maksim

Review from Maksim-4th-oct-18

Rav at Hamilton has simply been amazing from start to finish. Not only is he extremely professional, he's also very mindful and empathetic towards the needs of his clients, hence is always a few steps ahead of the game.  When our house sale temporarily took a turn for the worst, mainly due to the incompetence and inefficiency of Romans, who were the other agents in the chain, Rav took complete control of the situation and diligently turned the chain around. He kept me informed continuously throughout the entire process and it's been an absolute pleasure dealing with him. I would highly recommend Hamilton Chess. 

Google Review

Review from 'Mrs Polizio

Hamilton Chess provide a great personal service where nothing is too much trouble. The whole process from viewing the property to making a deposit and moving in was done with the utmost professionalism and highest customer care to meet all the requirements of the customer. I would definitely use them again and would highly recommend to others. One of the few still privately owned and this is reflected in the service compared to bigger chains. I would have given 5 stars, but for the higher referencing cost. However, 4.5/5 would be my real score if that was possible.

Comment on agent fees

Good fees in general as payments can be made be credit card without any surcharge. However, referencing a bit pricey compared to the £60 it actually costs. 

All Agents Review

Review from JSB01